We treat grievances not as complaints, but as opportunities to strengthen trust.
At FinanceLoan, we strictly adhere to RBI directives and have established a robust Grievance Redressal Cell to address all concerns promptly.
We are committed to responsible lending, ensuring that our loan offerings are convenient to repay. Our recovery methods are ethical, and we never resort to coercive tactics. If you have any complaints, we take them seriously and strive to resolve all issues within 5 working days.
We are proudly registered as a Non-Banking Financial Company (NBFC) recognized and approved by the Reserve Bank of India (RBI).
Corporate Identity Number (CIN): U65921HR1989PLC091303
Resolution Journey
- Submit Concern β Reach us through official grievance channels.
- Acknowledgement β Reviewed & acknowledged within 24β48 hours.
- Resolution β Fair outcome under RBI-compliant standards.
Our promise
- β RBI-compliant framework
- β Time-bound communication
- β Independent & fair resolution
Grievance Email: grievance@financeloan.test
Grievance Phone: +91 98765 12345